In subscription to the theory that a chain is only as strong as its weakest link, Intelligent Solutions places much importance on the most basic and oftentimes overlooked component in any organization’s IT machinery, the Personal Computer. With over 50 years combined experience in configuration, maintenance and troubleshooting of PCs, we offer PC support services with a level of reliability unmatched in Belize. In addition to our corrective support services, ISL offers a proactive approach in our effort to minimize revenue loss to our clients caused by equipment downtime. We have defined a Preventive Maintenance Plan of services which we make available to our clients on a yearly subscription basis. In keeping with our commitment to offer Practical solutions, the plan offers several options to enable our clients to tailor their coverage to fit their budget and at the same time meet their needs. Our PC Services products also offer other privileges such as preferential rates on our “per hour” PC Support Services and preferential support response time. Intelligent Solutions places importance on ALL aspects of our services and products and no service is regarded as unimportant. We are always available to address any issue having to do with computer failure and we always beat our competitions’ rates!

We strongly believe that the final quality of any product is very much dependent on the quality of after sale service that is provided in support of the initial sale. With this principle in mind, Intelligent Solutions provides a variety of IT services, each of which is accompanied by appropriate courtesy follow up to ensure that our clients receive the best quality service for their money and also to ensure customer satisfaction. We believe that in hiring us to provide a service, our clients place their trust in us and our expertise and in return we must ensure that we provide the highest level of service possible. With this in mind Intelligent Solutions always provides appropriate communication channels to our clients in order to assure them of our continued availability and accessibility in their time of need.

Intelligent Solutions provides access by telephone (during and after normal working hours), regular email & Instant Messenger for more urgent requests. Intelligent Solutions always has technicians on call for emergency support outside normal working hours and we always try to accommodate scheduled work at our clients’ premises outside normal working hours if requested in order to minimize the disruption of normal operations.

In striving to be the most widely used IT Service Provider in Belize, Intelligent Solutions attempts to position itself in front of our competitors in:

• Reliability – We always respond to all requests in a prompt, timely manner with a guaranteed response time of less than 24 hours… always!
• Quality of service – We always guarantee our solutions and guarantee completion of our work in a very reasonable period of time.
• Customer Service - We guarantee courteous and friendly staff and ensure that our clients are fully satisfied with our service, providing after service courtesy calls to ensure that our solutions work 100%.